Menu
Our office hours are Monday-Friday 9am-6pm EST so please give our support managers time to get back to you!
After placing an order, you will receive an email with detailed instructions on how to access your purchased products.
If you haven’t received the email, try these troubleshooting steps:
to your contacts: This helps ensure our emails reach your inbox. For detailed instructions on how to do this, click here.
Still having trouble? Don’t hesitate to reach out!
Our support team is available Monday through Friday, 9 AM to 6 PM Eastern Standard Time (EST). If you contact us outside of these hours, we’ll respond as soon as possible. Please note that sending multiple inquiries about the same issue can delay our response time.
Our products are primarily digital for instant access. If you ordered the Keto Breads and Pasta cookbook, you can upgrade to a physical copy by contacting us. Free digital access is included with your book purchase. Currently, we only offer digital versions of other programs and cookbooks, like the Two-Week Keto Challenge and the Keto Recipe Collection.
We accept credit card payments from customers worldwide. If you prefer to use PayPal, simply select the PayPal option at checkout.
We offer a 60-day hassle-free, money-back guarantee. If you need assistance with cancellations or refunds, please contact us using any of the methods listed above.
You can reach us by completing the form below, emailing us at support [at] ketofokus.com, or mailing us at:
Keto Fokus
1704 Llano St,
Santa Fe, NM 87505
